- Established2020
- OperatorGaming Services Provider, N.V.
- Software Providers50+ including Evolution, Pragmatic Play, Play'n GO
- SupportLive chat 24/7, email and phone
Gamble for entertainment
Online casino games involve financial risk, and game outcomes are determined by chance. There is no guaranteed strategy, system or pattern that can ensure a win. A previous result does not change the odds of a future result, and a winning session does not mean that future play will be profitable. Before you begin, treat every amount spent as money that may be lost.
Responsible gambling starts with a realistic understanding of what gambling can and cannot do. Gambling should not be used as a source of income, a solution to debt, a way to recover losses or an answer to stress, loneliness or other personal difficulties. Only use money that you can afford to lose after essential living costs and other financial commitments have been covered.
Before you play
- Decide how much money and time you are prepared to spend.
- Set a limit before starting and do not increase it because of a losing or winning streak.
- Keep gambling separate from rent, bills, food, savings, credit repayments and other essential expenses.
- Avoid gambling when you are upset, tired, stressed, under the influence of alcohol or affected by medication.
- Read the game information and applicable terms before placing a wager.
- Remember that each game result is independent and that losses are not owed back to you.
Take regular breaks so you can keep track of how long you have been playing and how much you have spent. A separate entertainment budget may help you avoid using money intended for everyday needs. Avoid borrowing money, using credit or selling belongings to continue playing. When your planned limit has been reached, stop for the day or for the period you selected.
Set limits and use account controls
Personal limits are most effective when chosen before gambling begins. Depending on the features available for your account and applicable requirements, you may be able to use deposit, loss, wagering or session limits, cooling-off periods, reality checks or other time and spending controls. Read the information provided with each setting carefully, including when a change will take effect and whether a limit can be reduced immediately.
Create a safer gambling plan
- Choose an affordable spending amount based on your entertainment budget, not on the amount you hope to win.
- Choose a playing-time limit and use a reminder or alarm to help you stop on time.
- Set a loss limit that you will not exceed, even if you believe a win may be close.
- Do not increase limits during a session or immediately after a loss.
- Review your account activity and payment history regularly.
- Use a break or cooling-off option if you feel frustrated, distracted or tempted to play beyond your plan.
Limits cannot remove the normal risks of gambling and are not a guarantee that gambling will remain affordable. You remain responsible for making decisions that suit your financial and personal circumstances. If a limit is not enough to help you stop, consider taking a longer break or requesting self-exclusion instead of relying on willpower alone.
Self-exclusion
Self-exclusion is a stronger restriction for people who want to stop gambling for a defined period or indefinitely. If you choose this option, follow the instructions available through your account or the relevant support channel. Do not open another account, use another person’s account or try to bypass a restriction. You may also wish to block gambling websites or applications and ask someone you trust to support your decision.
Recognise the warning signs
Problem gambling can affect anyone, regardless of age, income, occupation or previous experience. It may develop gradually, and a person does not need to gamble every day to experience harm. The important question is whether gambling is affecting your money, relationships, work, study, health or peace of mind.
Signs that gambling may be causing harm
- Spending more time or money gambling than you planned.
- Trying to win back money after a loss or chasing losses.
- Increasing the amount or frequency of gambling to achieve the same excitement.
- Feeling restless, irritable or anxious when trying to reduce or stop.
- Hiding gambling activity, transactions or losses from family, friends or colleagues.
- Borrowing money, selling belongings or using credit to gamble.
- Missing work, study, family activities or other responsibilities because of gambling.
- Arguing with people close to you about gambling or its financial effects.
- Feeling guilty, ashamed, depressed or unable to control your gambling.
- Using gambling to escape problems, difficult feelings or financial pressure.
- Returning to gambling soon after deciding to stop.
- Neglecting sleep, meals, health or personal care because of gambling.
One warning sign may be enough to take a break and review your behaviour. Several signs may indicate that you should stop gambling and speak with a qualified support service. You do not need to wait for a major financial loss or crisis before asking for help. Early support can make it easier to understand what is happening and choose practical next steps.
Do not try to solve gambling losses by gambling more. Chasing losses can increase the amount lost and make decisions more difficult. Stop playing, protect any remaining funds, talk to someone you trust and seek independent help. A gambling support service can assist with counselling, financial concerns and strategies for reducing or stopping gambling.
Age, account safety and protecting others
Online gambling is restricted to people who meet the applicable legal age requirements. Do not create or use an account if you are under the legal gambling age in your location. Do not allow a child or another underage person to access your account, device or payment method. If someone underage may have accessed an account, stop gambling and contact the relevant support channel so the matter can be reviewed.
Keep your login details private and use a strong, unique password. Sign out when using a shared device, protect access to your email and payment accounts, and do not let another person gamble through your account. These steps help protect your account, but they do not replace responsible gambling limits or self-exclusion.
Support people affected by gambling
Gambling can affect partners, family members, friends and other people who share financial or household responsibilities. If you are concerned about someone else, choose a calm time to speak with them without blame. Explain what you have noticed, encourage them to take a break and suggest professional support. Avoid lending money to cover gambling losses or helping someone bypass account restrictions. You can seek support for yourself even if the person who is gambling is not ready to seek help.
If gambling has created financial pressure, consider separating access to household money, reviewing regular payments and speaking with an independent financial counsellor. Be cautious of anyone promising to recover gambling losses or guarantee future wins. There is no reliable way to recover losses through another wager.
Getting help and taking action
If gambling is becoming difficult to control, stop playing and use the available account restrictions as soon as possible. You can contact a recognised Australian gambling support service for confidential information and assistance. Support may include counselling, practical tools, help with conversations, financial guidance and referrals to other services. Independent support is available whether you want to reduce gambling, take a break or stop completely.
You may also wish to speak with your general practitioner, a qualified counsellor, a financial counsellor or a trusted person in your life. Explain what is happening as clearly as you can, including how often you gamble, how much money is involved and whether you have borrowed money or hidden losses. Honest information helps support providers suggest options suited to your circumstances.
Practical first steps
- Stop gambling for now and move away from the website or application.
- Record recent spending and identify any urgent bills or financial commitments.
- Apply a break, limit or self-exclusion setting through the account options available to you.
- Tell a trusted person that you are taking a break and ask them to help you stay accountable.
- Contact a recognised gambling support service or health professional.
- Remove saved payment details and reduce easy access to gambling funds where appropriate.
- Review your progress and seek further help if stopping remains difficult.
If gambling has contributed to immediate danger, serious distress, threats, thoughts of self-harm or an unsafe situation, seek urgent help from emergency services or an appropriate crisis service in Australia. Your safety comes first. Me88 Casino provides general responsible gaming information, but this information is not a substitute for medical, psychological, legal or financial advice.
Responsible gambling is an ongoing choice. Set limits before you play, take breaks, monitor your activity and ask for help early when something does not feel right. Using a restriction or support service is a practical step towards protecting your wellbeing, not a failure.
