Betting Rules

1. General betting requirements

Me88 Casino provides access to gambling products and betting services where those products are available to an eligible customer. Availability may depend on your location, age, account status, the type of product selected and applicable Australian laws. You are responsible for checking that online gambling is permitted for you before using the website. If a product is not available in your location, you must not attempt to access it by using a virtual private network, false location information or another method designed to bypass geographical restrictions.

You must be at least 18 years old, or any higher minimum age required by law, to open or use a gambling account. Me88 Casino may require age, identity and location verification before accepting bets, processing withdrawals or allowing continued access. You must provide information that is complete, accurate and current. An account must be used only by the person whose name is registered on that account.

• You must keep your login details private and take reasonable steps to protect access to your account.
• You must not allow another person to place bets using your account or payment method.
• You must not open or operate accounts for another person, or use an account belonging to someone else.
• You must tell Me88 Casino if your personal, financial or verification information changes.
• You must not use the website for unlawful activity, fraud, money laundering or any other prohibited purpose.
• You must comply with the website’s account, payment, privacy and responsible gambling requirements.

Me88 Casino may suspend or restrict an account while checks are carried out, where information appears inaccurate, where activity may breach these rules, or where required by law. A restriction may affect the ability to place bets, make deposits, request withdrawals or access particular products. Any review will be handled in accordance with the applicable website terms and legal requirements.

2. Placing and confirming a bet

Before placing a bet, check the selected game, event, market, outcome, stake, odds and any other information shown on the confirmation screen. A bet is generally treated as placed only after it has been accepted by the website and a confirmation has been displayed or recorded in your account. An amount shown in a bet slip is not necessarily a confirmed wager until the acceptance process is complete.

You are responsible for reviewing your bet before confirmation. This includes checking whether you have selected the intended outcome, entered the correct stake and understood whether the bet is a single, multiple, combination, system, live or other available bet type. Once a bet has been accepted, it may not be cancelled, changed or withdrawn unless a cancellation or cash-out feature is expressly offered and the relevant conditions are met.

Odds, prices and displayed information

The odds or prices displayed for a market may change before a bet is accepted. Where the website allows price changes to be accepted automatically, you may be shown a notification or updated price before confirmation. If a market is suspended, closed or unavailable, the website may be unable to accept a bet. A bet is not valid merely because a selection appeared on the website if the market was not open for betting at the time of acceptance.

Me88 Casino aims to display betting information accurately, but errors can occur. If a bet is accepted using an obvious error, such as a clearly incorrect price, market description or settlement detail, the bet may be corrected, cancelled or settled using the applicable correct information. Any action taken will be consistent with the relevant terms and the circumstances of the error.

• Only bets recorded in your account or in the website’s official betting system are recognised.
• A screenshot, browser message or unsuccessful payment attempt does not by itself prove that a bet was accepted.
• You should retain your confirmation and check your account history after placing a bet.
• If a technical interruption occurs, do not assume that a bet was cancelled or accepted; check the account record when access is restored.
• Bets must be placed using funds that are available in your account and from an approved payment method.

3. Results, settlement and event changes

Bets are settled using the official result or result source applicable to the relevant product. The relevant source may differ between sports, racing, games and other markets. Where a specific market rule applies, that rule takes priority over a general description. Customers should read the market information shown before placing a bet, particularly where the result may depend on timing, scoring methods, statistical data or an official decision.

A result may be amended if the original result was incorrect, incomplete or later overturned by the applicable official authority. If a settlement is corrected, account balances and bet records may be adjusted to reflect the corrected result. Me88 Casino may also correct a clear administrative or settlement error where a bet has been paid or recorded incorrectly.

Postponed, abandoned or changed events

If an event is postponed, abandoned, cancelled or materially changed, the outcome will be determined under the specific rules for that market. Some bets may remain valid if an event is completed within the period or conditions stated in the applicable rules. Other bets may be declared void and returned, while selections in a multiple bet may be treated according to the rules for that bet type. A change of venue, format, participant, starting time or event conditions may affect settlement.

Where a market depends on a participant taking part, the applicable rules may specify what happens if that participant does not start, is withdrawn or is replaced. The treatment of non-runners, late withdrawals, dead heats, ties and abandoned contests can vary by market. Always review the market-specific information before betting rather than relying on assumptions from another product.

Live and in-play betting

Live or in-play markets may be subject to delays between an event occurring and the information appearing on the website. Markets can be suspended or re-priced while play is underway. A bet may be rejected if the relevant action, score or event has changed before acceptance. Where a bet is accepted shortly before a significant event but the market had not yet updated, the website may apply the applicable correction or voiding rule.

You should not place a live bet if you do not understand the market, the delay or the settlement basis. Live betting can involve rapidly changing prices and may make it harder to keep track of spending. Set a budget before you begin and stop if you feel that you are chasing losses.

4. Account balances, payments and prohibited conduct

Your account balance records deposits, accepted bets, returns, adjustments and other permitted transactions. You should check your balance and betting history regularly and raise any apparent error as soon as possible through the available account support process. Me88 Casino may investigate disputed transactions, payment reversals, duplicate credits and other account discrepancies before making a final adjustment.

Deposits and withdrawals must be made through payment methods available on the website and authorised for your use. The payment method generally needs to be held in your name or otherwise meet the applicable verification requirements. A withdrawal may be subject to identity, payment and anti-fraud checks. The website may return funds to the original payment source or request an alternative approved method where required by the payment provider, law or internal controls.

You must not attempt to gain an unfair advantage or interfere with the operation of the website. Prohibited conduct includes using bots, automated software, collusion, manipulating a game or market, exploiting a technical fault, using stolen payment details, submitting false documents and deliberately creating duplicate accounts. Activity that appears fraudulent, abusive or irregular may be reviewed and may result in account restrictions, bet cancellation or other action permitted under the website terms.

• Do not place bets using money that you cannot afford to lose.
• Do not use credit, borrowed money or funds intended for essential expenses to gamble.
• Do not attempt to recover losses by increasing stakes or betting more often.
• Do not let another person direct your betting or control your account.
• Do not use gambling to manage stress, financial problems or personal difficulties.
• Keep records of your deposits, withdrawals, stakes and results so you can monitor your activity.

If an account is closed, suspended or self-excluded, you must not attempt to open another account or continue gambling through another person’s account. Any request to reopen an account may be considered under the applicable responsible gambling and account procedures, but reopening is not guaranteed.

5. Responsible gambling and resolving questions

Gambling should be entertainment, not a way to make money or solve financial problems. Before placing a bet, decide how much time and money you are comfortable spending. Use available account tools, such as deposit limits, time reminders, activity history or temporary breaks, where offered. These tools can help you stay in control, but they do not replace a personal decision to stop gambling.

Consider taking a break or seeking independent support if gambling is affecting your finances, work, study, relationships, sleep or wellbeing. Warning signs may include hiding gambling, borrowing money, chasing losses, feeling unable to stop, gambling for longer than planned or becoming distressed when you cannot gamble. Australian players can seek help from an appropriate independent gambling support service or health professional.

If you believe you have a gambling problem, you may request account restrictions, a cooling-off period or self-exclusion through the responsible gambling process available on the website. Read the conditions carefully before submitting a request, including how the restriction operates, which products it covers and what happens to any remaining balance or unsettled bets.

Questions, complaints and disputes

If you have a question about a bet, result, account transaction or rule, review your account history and the market information first. If the issue remains unresolved, use the official support or complaints channel provided on the website. Include the relevant bet reference, date, market, amount and a clear explanation of the issue. Do not send passwords or unnecessary sensitive information.

Complaints are reviewed against the applicable Betting Rules, Terms and Conditions, market rules, account records and available transaction data. Me88 Casino may ask for further information to verify your identity or investigate the matter. A decision may be affected if information is incomplete, the complaint is submitted outside an applicable time period or the activity involves a breach of these rules.

These rules are intended as a general guide and do not cover every possible market or circumstance. If a product displays additional rules, those rules apply to the relevant bet. The website may update its rules when products, systems, legal obligations or operational requirements change. The version available at the time of placing a bet will generally be used, subject to corrections, official result changes and applicable law.